Transport and Main Roads' call centre and customer service centres are experiencing higher than usual demand with more customers coming in person to change their licence number. "I'm beinga little bit paranoid, but I've previously had mail stolen and had St Kilda police call me and say 'hey, you're a potential victim of identity theft', so I'm on edge here," he said. He said it was not only difficult for many to find the time to make the application, but the cost involved would be significant for those struggling financially. They will be given a letter to take into a Services Tasmania branch and can then apply for a new licence with a new number. Future US, Inc. Full 7th Floor, 130 West 42nd Street, In 2019, the Queensland government told the ABC the licence number could only be changed if fraudulent activity had occurred. Hotel Marinoni. The South Australian State Government will waive the usual replacement fee for South Australians requiring a new driver's licence as a result of the recent Optus data breach. News Today || Headlines Today Optus has advised that up to 10 million customers could be affected by last week. Please refresh the page and try again. Transport and Main Roads Queensland (opens in new tab) has released information for those with a Queensland drivers licence that have been impacted by the Optus data hack. Customers whose licence number and card identification number were both released . If you've been notified by Optus (through an email, text or account message) that you do not need to change your licence or photo ID number, but you're still concerned about your personal security, you can still change your licence or ID number free of charge. After a malicious cyber attack, Optus customers dating back to 2017 are advised they could be at risk of identity theft. AEST = Australian Eastern Standard Time which is 10 hours ahead of GMT (Greenwich Mean Time), abc.net.au/news/optus-data-breach-drivers-licence-change-numbers/101475118, Get breaking news alerts directly to your phone with our app, Help keep family & friends informed by sharing this article, Home affairs minister says Optus is responsible for hack affecting millions, What do you if your data was exposed in the Optus breach, Listen to the news in Warlpiri, Yolngu Matha and Kriol. The fraudster is now able to . 0. She also hunts down tech deals on laptops, phones, gaming consoles and more, so readers know where to buy the products they want for the cheapest prices. Optus SMS update explained. Have you received Optus data breach communication? If you have been notified by Optus that a data breach may have exposed your licence details, but no fraud has taken place, Access Canberra is able to replace your licence card, but not the licence number.. Optus data hacker backflips on ransom demand, apologises to users, DJI Mavic 3 Classic launch recap: the cheaper flagship drone has landed, Nvidia RTX 4090? There was a problem. Type another city to calculate the distance. Jordan is a self-described iRacing addict and can be found on weekends either behind the wheel of his Octavia RS or swearing at his ZH Fairlane. Firstly I am sorry it has taken several days to reach this landing. "I've got in touch with Optusthey either can't tell or won't tell," he said. "There needs to be a process to go through to get a licence because that's obviously a very important form of ID," he said. DAP Pricing Unless otherwise stated, all prices are shown as Manufacturer's Recommended List Price (MRLP) inclusive of GST, exclusive of options and on road costs. Optus data breach customers navigate varied rules on changing drivers licence number John Bensalhia communicates the events on show in Italy for the first month of Summer 2022. While many Optus customers want to replace their identity documents, not everyone will have the time and funds available to do so. By flagging records the Department of Transport will prevent any unauthorised changes or access to individual information through the Victorian licence database, the department said. Drive will update this story as more information becomes available. Leave your details for VicRoads to flag your driver's licence record as impacted by the Optus data breach. Customers that have had both numbers (licence and card) exposed need to take immediate action to replace their driver's licence card, which will be issued with a new card number. To assist VicRoads to swiftly process your request this form has . Toby Murray, an associate professor in cybersecurity at the University of Melbourne, said the release of data revealed some individuals had multiple documents compromised which would exceed the 100 points of identification required to prove someones identity for organisations such as Centrelink or a police check. Should our customers be concerned their driver licence number (also known as customer reference number) has been used for fraudulent activity, they should immediately contact the Queensland police, the Queensland department of transport said. To receive a new drivers licence number, youll need to visit a DoT transport service centre or regional agent in-person and bring relevant documents with you, including: primary and secondary proof of identity (opens in new tab), your current WA drivers licence and communication from Optus verifying youve had your data stolen. Murray said while changing your Medicare card number is relatively straightforward, drivers licences and passports are more challenging. To get a new drivers licence number, youll need to attend a Service SA centre (opens in new tab) in-person, and bring documentation from Optus which says you have been impacted by the data hack. Victor Dominello, Minister for Customer Service and Digital Government in NSW, said on Twitter (opens in new tab) that, the cost to replace your driver licence is AU$29 and will be charged by Service NSW at the time of application reimbursement advice will be issued by Optus to customers in the coming days.. The Tasmanian Government will replace the driver's licences for motorists "who can demonstrate that they have had both the licence number and the card number disclosed been impacted by the Optus data breach". In Tasmania and South Australia, customers can change their drivers licence number by attending a service centre. Rovellasca is a comune (municipality) in the Province of Como in the Italian region Lombardy, located about 25 kilometres (16 mi) northwest of Milan and about 15 kilometres (9 mi) south of Como.. Rovellasca borders the following municipalities: Bregnano, Lazzate, Lomazzo, Misinto, Rovello Porro. "We are currently in the early stages of our investigation into a possible class action against Optus to potentially claim compensation for persons impacted by the data breach." Victorians can normally only apply for a new licence if there is evidence fraud has occurred. New licences, with new numbers, with be provided free of charge to Queenslanders impacted by the Optus breach. Ben Zocco, a class actions senior associate at law firm Slater and Gordon, said the offer of credit monitoring for those most affected was a Band-Aid solution. Dominello apologised for the pivot, which took several days to reach. As reported by The Guardian, motorists in New South Wales will be able to apply for a new drivers licence number through the Service NSW app after receiving confirmation from Optus that their data has been breached. Queenslanders affected by the Optus data breach can apply for a new driver licence number (customer reference number) free of charge. TechRadar is part of Future US Inc, an international media group and leading digital publisher. All state governments have announced plans to issue new drivers licence numbers to those who have been affected by the Optus data breach. Privacy Policy and "Things like checking your credit record on a regular basis to see if there's any unusual activity on it," he said. An interim card number will be instantaneously issued before a plastic licence card is delivered within 10 business days. More details are available at the Service SA (opens in new tab) website. In addition to this, VicRoads is offering replacement licence cards to impacted Optus customers, free of charge. Mr Batch said customers could ask Optus about potentially covering these costs. Here's what to do if you think you're data is at risk. The Tasmanian state government has announced its waiving the cost of applying for a new drivers licence for those impacted by the Optus cyber attack. Those who have had both numbers compromised will be contacted by Optus, where they will then be allowed to cancel their licence and apply for a re-issued licence and card number. For those people, they are very much at risk now as a result of the events today, Murray said on Tuesday. We dont have a strong culture yet in this country of companies who are breached, assisting individuals to respond to them.. Use tab and cursor keys to move around the page (more information), Aboriginal and Torres Strait Islander peoples, how to change your customer reference number, New motorbike campaign to help tackle the rising number of lives lost, Lexus Australia and TMR continue to test cooperative vehicles in Queensland, Check vehicle registration details online using our free service. New drivers licence numbers will be issued to those who have been contacted by Optus to say that their information has been compromised. RE OPTUS HACK - Good news for Queenslanders. Copyright Drive.com.au 2022ABN: 84 116 608 158. NSW will charge a $29 replacement fee, which it said will be reimbursed by Optus. Customers who have had both their driver licence number and associated card number compromised are expected to be contacted by Optus in coming days and are strongly advised to apply for a replacement licence as soon as possible, Service NSW said. Anyone in Tasmania who is affected can contact Services Tasmania about the breach. Please use our complaints and compliments form. Optus data breach customers navigate varied rules on changing drivers licence number All rights reserved. Victims of the Optus cyber hack should not have to wait or pay significant amounts of fees to secure their personal information, and obtain a new passport, Coalition senators Simon Birmingham and James Paterson said in a statement. When you purchase through links on our site, we may earn an affiliate commission. The ABC followed up with each state and territory regarding their stances on changing licence numbers for those affected by the Optus breach. 15:50 28 September 2022. He advised people to contact the licensing authority in their state or territory, as well as Optus, to explore the options based on individual situations. Get weekly updates with the latest car news and reviews. The Queensland state government says that your drivers licence will be replaced free of charge. 141. from $53/night. People are understandably stressed and need a pathway forward. Please try again later. More concerning is thathe does not know whether it was hislicence or passport number that was leaked, as he joined a long time ago and had since left the carrier. Almost one million motorists who had their personal details compromised in the Optus cybersecurity breach will receive free new licences to protect them from further identity theft. This service may include material from Agence France-Presse (AFP), APTN, Reuters, AAP, CNN and the BBC World Service which is copyright and cannot be reproduced. Nearly one million new driver's licences will be issued . Below is how each state and territory is responding to the Optus data hack. Victorians will also get "free" licence number replacements and the chance to flag their licence record in case of . View 1 images. Visit our corporate site (opens in new tab). "The more data that some bad actor has on you, the more likelihood there is that you could be the victim of identity theftand subsequently fraud as a result," he said. Optus Data Breach: The affected Victorian drivers will get new licenses and undergo a two-step verification process to increase security. Western Australias Department of Transport has announced its plans (opens in new tab) for impacted Optus customers in WA. You may have received one or more SMS based on the latest customer information on your account. Following the Optus data breach, which exposed the information of over 942,000 Victorian license holders, victims would now receive new cards with additional security. DFATstated it was up to the affected individual if they wanted to cancel their passport or apply for a new one, but it would still be charging the same prices. Check your renewal notice to see if you can renew online or in person. When Bernard Sheppard heard there had been a data breach at Optus, the former customer strongly suspected he would be affected. The state will cover the $11.49 fee. Home Distance between cities Italy Lombardy Lombardy Distances from Rovellasca, Lombardy, Italy. South Australias Service SA department has announced a similar set of requirements to Queensland, adding motorists with a mySAGOV account should set up two-factor authentication for further protection. Transport and Main Roads' call centre and customer service centres are experiencing higher than usual demand with more customers coming in person to change their . Authorities make it tough to change licence details to prevent fraud, and to prevent banned drivers from rorting the system. Please remember you must not drive if your licence has expired. Security Flaw #1 Security Flaw #2 Security Flaw #3. While New South Wales motorists will be required to pay a $29 upfront fee for a new licence number, Optus has offered to reimburse those who are affected. In the Australian Capital Territory, drivers licences have a licence number (which remains with the holder throughout their life) and a card number (which changes every time a licence card is replaced). If youre living in a regional or remote area, you can contact the MVR on 1300 654 628. Browse Open Positions. written notification from an enforcement authority such as Queensland Police Service. To change your licence number, youll need to attend a transport and motoring customer service centre in-person, and bring the relevant documents with you, including: evidence of identity (opens in new tab) and communication from Optus stating that your data has been breached. You will need: Evidence of identity - your current driver licence can be part of this. The Northern Territory Government has said those who have had one of the two numbers stolen can make an application for the same process. If you have been impacted by the Optus data breach and have come here to register your licence details for flagging and replacement, please go to the VicRoads website . Approximately 20,000 Northern Territorians have been impacted by the Optus data breach, with the government claiming about 1 per cent of those (200 people) would have both their driver's licence and card numbers stolen. 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To get a new licence number in NSW, customers can apply for a replacement via the Service NSW app, Dominello confirmed on Tuesday afternoon. "I'm taking every action I can to try and avoid being a victim a second time around.". Head to Access Canberra (opens in new tab) to see what options you have in ordering a new licence. Those wanting to learn more about protecting against fraud following the breach can visit theAustralian Cyber Security Centre. Murray said those wanting to change their passports would probably have to wait more than three months due to ongoing Covid-19 delays. Find out how to change your customer reference number. Optus Data Breach. Terms of Service apply. New York, Help us improve the content on our website or tell us what is working really well. Optus will contact customers in coming days to confirm whether or not they need to apply for a replacement driver licence, he said. State governments have confirmed it will replace all driver's licenses stolen as part of Optus's massive data breach - as the hacker sensationally apologises to Australians. Please do not wait until your request for a new customer reference number has been processed. The NSW customer service minister, Victor Dominello, has "strongly advised" customers notified by Optus that their driver's licence details had been compromised to apply for a replacement. Optus can confirm we have contacted customers via SMS, to further advise the steps to take regarding the potential replacement of their driver licence. The South Australian State Government will waive the usual replacement fee for South Australians requiring a new drivers licence as a result of the recent Optus data breach. NY 10036. While passport numbers were leaked in the breach, the Department of Foreign Affairs and Trade (DFAT) stated on its websitethere was no breach of its own systems and passports were still safe to use for travel. If your driver's licence details were compromised through the Optus data breach, you can replace your licence and have a new licence number issued. Slater Gordon have initiated a process that could lead to class action against Optus after the recent date breach. You are able to replace your driver licence free of charge. While Optus must take responsibility for what may be the largest data breach in Australian history, the Albanese government has a responsibility to help Australians take steps to protect their personal information and security.. Guardian Australia has contacted the responsible departments in Northern Territory, Western Australia and the Australian Capital Territory. "Let me have a look into any of those delays and see whether there's something that can be done.". 10. from $66/night. It is not possible to change a Western Australian drivers licence number, but the state's Transport Minister Rita Saffioti said she was considering changing the rule.
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