11:00 am. Each extra km will be charged with a variable cost based on the car group. You can also prepay your rental on our website (in any case the credit card is mandatory at the pick-up location). I want a response with an explanation. Hello, In this specific case, we have received a traffic fine notification by the Police. Furthermore I managed to book a smart car with them for 4 days, through RentalCars.com. Ft. 10131 Cutty Sark Dr, Huntington Beach, CA 92646. They offer cheap rental cars in Italy. 11:00 am. On 25/08/2022 I paid 669.91 to collect the car and after returning the car I received from Sicily by Car 259.47. Reversed charges and Sicily by Car taking full responsibility and apologize letter. Sicily By Car was founded in 1963 and has become one of Italy largest car hire companies with over 60 locations and 20.000 vehicles. They told me this amount would be refunded to my credit card and to this day I have not received it. Discuss the issues you have had with Sicily By Car and work with their customer service team to find a resolution. Initial Sicily By Car complaints should be directed to their team directly. 430206958, date Dear Silvia, please provide your rental agreement number in order to verify your request. I hired a rental car with your company for collection from Pisa Airport on 25/08/2022 for 15 days. For one thing, that amount doesn't match anything on their "damage table." Can't get the car, employee at the desk refuses to cancel the reservation, she says we have to call a phone number. Whether you are going on holiday with friends or family or planning a business trip, as a perfect travel mate, we will advise you on the best solution for your needs. Return car in same location. Our Customer Service Team supports you through the entire booking process, and then accompanies you through your rental until you return the car and after. I have not received the fine/toll from the Authority yet. To top it off, my card was blocked more than 15 days after I returned the car without any damage. When we ask when the malfunction of the vehicle will be fixed, when the transactions will be completed and our money will be returned to us, they do not inform us. The latest complaint traffic violation was resolved on Feb 12, 2020. Get great Sicily by Car car rental deals, read customer feedback, book easily and fast. No papers given to sign. Car rental - sicily by car - booked for ancona airport, italy, Fraudulent charges for damages never occurred on the vehicle, Traffic Violation - INVIO DOCUMENTI VERBALE N. Z6196133 / PROTOCOLLO INTERNO 2022/70016. Having to wait for almost 30 minutes for my turn to complete the admin for an online booking is too long. The Car which we get was big SUV good condition and the price was very attractive, easy to pickup the car and return, stuff very friendly. Providing all the a/m documents, I was told that the card that I paid with is not going to be accepted as it is Revolut. Voice your opinion today and hear what 7,065 customers have already said. City: Rome Can I rent a car for more than 29 days? Car Rental - Search, Compare, and Save up to 70%! Do I get a discount if I prepay my rental? Sicily By Car uses different types of cookies, including third party cookies. Clyde Minott. Flight number: FR3072 By phone: our number +39 091203374 is available from Monday to Saturday from h 9:00 a.m. to h 8:00 p.m. for quotes and bookings, information on payment methods accepted, booking changes, invoice requests and much more. To top it off, my card was blocked more than 15 days after I returned the car without any damage. Reply from Sicily by Car. We offer a wide range of car models split in different car groups, with diesel and gasoline engines, manual or automatic transmission. The company in Australia always covers collision damage waiver. Please wait for the Authority's fine/toll notification under your name with the payment instructions or contact the Authority directly. I booked a car through the website and when I arrived at the store it was offered a car 10 euros cheaper. Use this comments board to leave complaints and reviews about Sicily By Car. Search. I recently recently received an email on Wed Oct 19, 2022 about an apparent traffic violation on July 14, 2022 in the Commune of Lecce. Ryanair, Desired outcome: Drop-off details: Guys get it sorted and I will rent from you again. I received information, by mistake they take DEPOSIT as SALE, they asked for bank account details. Thanks again for your service! Furthermore I have testimonials from other passengers being a lawyer. Your Email: LUCHEZAR. I got the keys and drove the van to the office to pick up our party. You had inadequate staff at your depot. 7. The company Sicily by car voluntarily obstructs my application on the pretext that I have not taken out insurance with them! Sicily By Car has an average consumer rating of 1 stars from 88 reviews. This comment was posted by a verified customer. Tel [protected], Desired outcome: Pick-up date. I have returned car, after 20 days I had no refound of 650 EUR on my debit card. This review was chosen algorithmically as the most valued customer feedback. Quality of service, low price. DA. There was no ticket on the car when I returned. Desired outcome: You should not consegnare una macchina sena l'assicurazione . Sicily By Car has resolved 7 complaints. [protected]@REDBULL.COM Operating Status Active. Can I rent a car outside of Italy with Sicily by Car? - rental agreement [protected]. Largo Lituania, 11 Sicily By Car reviews first appeared on Complaints Board on Aug 21, 2010. Thank you very much. Share your photos and videos with others to prove the truth of your words. 1. By e-mail: in the Contacts page you can find the references to write directly to one of our departments: reservations, general information, fine management, invoicing and accounting, collaborations and more. 90146 Palermo Date: 17 Oct 2022 10:00 Value for money. Drop-off date. We picked the Smart from downtown Milan, drove though Como, Genoa, Cinque Terre, Pisa, Florence, Porto Santo Stefano, and returned at Rome Termini. Therefore Ive called the bank and closed the card to protect myself from the theft. Understanding your needs in order to provide you with the best rental solution is our goal. Your reservation has been updated. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. relating your request, please send an email to our Office in Rome directly. Find the best prices on Sicily By Car car hire and read customer reviews. A female employee asked my driving license, ID card and the credit card I used to pay with. Total Cost: 103.02 Date of experience: 11 October 2022. Audi Q5. Yes, you can rent a car with Sicily by Car in many different countries via the ". They said that if the vehicle malfunctioned, the towing fee would be 200 euros. Then refund the 50 euro, as it's in error, and not my error. we sued the bank, which allowed us to write off the funds, but we lost the court. Click here to get notifications about new complaints of Sicily By Car. I arrived at the Sicily by Car desk at approx. Kind regards, You can review your reservation, print out your voucher (which you'll need to pick-up your car) or make any changes by visiting "My Booking" ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Sicily By Car Customer Service. As per our procedure we released the deposit at end of the rental and we informed the issure to release the amount not charged. For rentals up to 29 days unlimited mileage is included. Then, she mentioned (few times) that this is brokers deal and Sicily by Car doesnt care about this policy of this company. More than 3,000 euros were spent on the trial. You can find contact details for Sicily By Car above. A lady put us on hold and called the counter desk of Sicily by car at the Treviso airport to discuss with the Manager on duty the situation and he told her that he refused to give me the car as I didnt have a credit card, which was absolutely not true. Pick-up date. Net, I was due to travel for business. 4 Beds. I would like a refund of the charge. My request is a full refund. I made email complain. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Sicily By Car, Sicily By Cars support and contact email addresses are, Connect with Sicily By Car via Facebook at, See Sicily By Car's portfolio on LinkedIn at. The booking is linked to a Ryanair Flight which is operated only to and from Ciampino (FR3072). The latest complaint traffic violation was resolved on Feb 12, 2020. It is a no respondent email. If the customer receives a traffic fine during his rental and pays for it, he must leave copy of the payment receipt at the desk when returning the car. This will surely increase the credibility of your complaint. Unprofessional treatment at Treviso Airport, Refund of the cost of the rental car 689,99 euro, Place to pick up and drop off the car (Ciampino instead of Fiumicino), Be able to pick up and drop off the car at the airport of CIAMPINOPlease reply to [protected]@yahoo.com. Milan. Then refund the 50 euro, as it's in error, and not my error. Sicily by Car S.p.A. Compagnia leader nel settore dell'autonoleggio, stata fondata nel 1963 da Tommaso Dragotto, che ha iniziato la propria scommessa imprenditoriale con un parco auto costituito da una Fiat 1300, una Fiat 1100 e due Fiat 500. I paid for parking at the meter and placed the ticket stub on the dash. +39 091 6390111, E-mail Reply from Sicily by Car. You will always find someone from our staff ready to guide you in the best rental choice! We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Sicily By Car. To improve your browsing experience this website uses cookies. The rude agent said "no credit card, no car". The car was given for repair according to their documents a few days after our return and many more people could ride it. There is one area for improvement though: the waiting time at the counter to get the car. Rental contract no. Toll free call from Italy The bad: Sicily by Car put an $850 hold on my credit card. You can rent a car up to 90 days with our monthly rates or alternatively you can choose the long-.term option (from 12 months onwards). Cons: Sicily by Car is the Ryanair of car hire, . I have escalated this further because it isn't fair that they can do this to people. After approx. Sharay, Triq il-Fraxxnu, St.Julians, Malta VAT No. Melissa Rush booked the car personally. Drop-off date. Social capital 70.000,00 I.V. It is not legally correct for you to rent a car without insurance. Apparently I received a traffic violation returning to the airport at the end of my rental. Date of experience: October 27, 2022. I remain at your disposal to provide any further information. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. What payment methods are accepted by Sicily By Car? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Thank marcot758 . EasyJet changed our flight so we were arriving later in the day. Do I get a discount if I prepay my rental? . [protected]@gmail.com +39 333 160 6317 - +39 328 481 7474; info@sicilycarservice.com; Mon - Fri 08:00 - 20:00 . Giora Bitan Rome Termini Train Station, Rome, Italy - Mainland. 1,448 Sq. How can I recover them? Any extension request must be done directly to the pick-up location, that will eventually confirm and inform the customer about the cost of extra days. If you return the vehicle later than your grace time you will be charged for one extra rental day. 2 Baths. I need to rent a vehicle for work. email - [protected]@gmail.com I arrived in Ancona and I had forgotten my credit car. Customer Service Area. Claim it and get a lot of features. Picking up and dropping off the car was also amazingly quick. 3144 Sicily Ave is a 1,800 square foot house on a 6,860 square foot lot with 3 bedrooms and 2 bathrooms. This complaint was posted by a verified customer. Find company research, competitor information, contact details & financial data for SICILY BY CAR - AUTOEUROPA SH.P.K. When will the cautionary deposit be released on my credit card? We rented a car at the end of June. I was left w/o car, and w/o any written paper why this is happening. Vat number 02486830819 The company strives to make the car rental process easy and understandable for each customer, while . If this was indeed a parking violation, how can I let the parking authorities know there must have been an error? In this case, Sicily by Car is just the supplier of the vehicle on the basis of the reservation received. If flight info and mobile number were not provided and the customer does not contact the desk to inform about delay, the car shall be considered free after two hours. A young and dynamic company which . Can I receive the rental invoice under my Company's name? Dear Customer, for any issue relating the reservation made through a broker ( in your car Booking.com) you should contact them directly. A team with the task of making your rental experience simple and carefree. I have sent several emails and contacts and have not received a response. Sicily by Car S.p.A. P.IVA 00105050827 - Company data - Via Galileo Galilei 10/H 39100 Bolzano (BZ), Italy credit me with 61 Euros. For full contact details visit: The conversation with the lady was impolite, she was shouting, and acted very arrogantly. I've sent few emails to the costumer service but have not got any reply yet. Having contacted Sicily by Car, they have said they have investigated this and because staff say there was one on board, it is my word against theirs. Ron Shatz. Israel. Are your business agreements open to all VAT registration number owners? This complaint was posted by a verified customer. I was not the only one - another couple had exactly the same issue as me. https://www.sicilybycar.it/en/car-hire/info/rent-car-with-debit-card, I hired a Fiat Panda for my next trip to Italy (from 13 until 17 October). Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I arrived in Lecce late morning and parked for a short time in an authorized spot. 1. I'll definitely rent again with them. As a next step, we (my colleague) called the broker company, from which I rented the car and spent 30 minutes on the phone with US! Is this your company? I booked a car through Holiday Autos and the car rental company was Sicily by Car. 3. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. : MT23306337) for theft, fraud, extortion, breach of trust and false invoice. Response pf the company and my money back. Several days into the hire, I noticed that the car's front windscreen wipers were defective when I tried to use them for the first time to clear the dust that had built up. they said they took 800 euro as a deposit from us. The latest review Car rental - sicily by car - booked for ancona airport, italy was posted on Oct 29, 2022. This is a charge to cover the administrative expenses to communicate to the Authority your data in order to notify the fine/toll under your name to your address. unlimited mileage No limits of driving. Yes, you can rent a car with Sicily by Car in many different countries via the "International Rental" option on our website: www.sicilybycar.it or www.autoeuropa.it 8. 1. Does the Sicily By Car network cover all the Italian territory? I had an accident with a car on July 28, 2022 at 7 p.m.: I hit a curb and the left front tire punctured. I was told if I did not collect the car that day, I would not be able to have the car the next day and the car rental would be void. The mafia is still alive in Sicily, this company is a prime example of it. A week later I am being charged 316.40 for a missing tyre inflation kit. In Informative extended page you can read the details on the use of cookies. . sbc@sbc.it, Toll free call from Italy 11:00 am. Luckily, I located the parking ticket stub showing date and time and paid in my bag of receipts and can provide copy. On the other hand, this amount is a pure estimate, made at night, and does not correspond to any work. Save on luxury, economy and family car hire. Car rental costs Contratto di noleggio numero: [protected] Targa vettura: GF068MZ, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. For reference, on the 6th of October, we booked a new car at Treviso airport by a competitors company with the same credit card that I was providing Sicily by car staff. You know that the combination of affordable prices and high-quality service is the key to an excellent car rental. I am having a lot of problems with Sicily by Car. She deliberately mislead us by providing invalid phone numbers, and the client service uses bad faith and refuses to provide any refund. Customize your trip to convenient pick-up locations and discover cars for all budgets. Tel - [protected] Sicily by Car offices are present in all national airports, in the major metropolitan centers and art heritage cities. The rude agent said "no credit card, no car". Please return of 650 EUR deposit. ComplaintsBoard.com is a leading complaint resolution website on the Internet. A car trip with the best Customer care you deserve! ComplaintsBoard.com is a leading complaint resolution website on the Internet. According to the requirements of this booking and of this agent, on the pick up date I was supposed to bring the card that I paid with, and have a 300 euro deposit. The whole fleet and all the different categories can be checked on our website www.sicilybycar.it . | Read 1,781-1,800 Reviews out of 1,814. 5. I recommend it! Will I be charged if I bring the vehicle after the scheduled drop off time? 3. The desired result: to return the funds in the amount of 1500 euros, to return the court costs in the amount of 3,000 euros. Why did you charge me 272 Euro while the costs were supposed to be 220 Euro? [protected]@redbull.com, Desired outcome: I ended up having to rent an AVIS car and guess what they don't require a credit card but rather a debit card. Get exclusive member prices, huge inventory, rewards & more with every booking. Yes, you will get a 10% discount (taxes, VAT and extras excluded). In addition, the 65 application fee is also excessive since it does not correspond to anything ! Country: Italy They are claiming we scratched the front . Share. Milan: SICILY By cAR - See 7 traveler reviews, candid photos, and great deals for Milan, Italy, at Tripadvisor. Sicily Rent Car S.R.L. Today it's 15.09 - still no bank transfer. By clicking "I Agree" or continuing the navigation will be activated all cookies specified in 'Informative extended. Sicily by Car has been crossing regional borders since 1997 and securing a market of larger dimensions. However, I was already insured with another company Sicily by Car is a leader in low cost car rental. 800 069837, From abroad and mobile phones Our Customer Service Team supports you through the entire booking process, and then accompanies you through your rental until you return the car and after. Find here all the related information about our locations in Italy; choose the location where you collected the vehicle. The car had 43,000 kms so was quite old and drove fine but it wasn't cleaned properly - sweet and chocolate wrappers in the armrest. Date of experience: October 28, 2022. Submit a complaint and get your issue resolved. In case of any damage causing the breakdown of the vehicle, as per the article 1588 of the Civil Code, the Customer will be charged for the tow truck service fee of Euro 300,00 + Euro 1,00 per Km + VAT, except in case he has . Click here to get notifications about new complaints of Sicily By Car. The manager (not willing to provide his name), stepped in, and showed the same body language and high voice. Credi anche tu che Sicily by Car debba essere valutata 4 stelle? There was no physical person to check us out as I had an early flight before 6am. SOLD MAY 12, 2022. Driver must have a valid driving permit, credit card and identity card or passport. Car rental - sicily by car - booked for ancona airport, italy, Fraudulent charges for damages never occurred on the vehicle. I tried three times to amend the booking but with no success. In Informative extended page you can read the details on the use of cookies. Check out what 7,065 people have written so far, and share your own experience. Driver`s age between 25-70. 4. They charged my AMEX on Sept 29th $2143.55 for serious front damages on the vehicle., based on the appraisal of the damages the car should not be drivable. We would like to inform you that, as per our general rental conditions and as per authorization left at the beginning of the rental, we charge client's credit card for 50,00 + VAT as additional service for a traffic fine notification received by the Authority during the rental period. RYANAIR I feel there was no positive outcome but for me to pay with my Direct Debit card otherwise I would have lost the rental car and money for the car rental I feel very disappointed that a respectable company like yourselves would use this policy, especially when a customer is in this situation through no fault of their own. 2. Return car in same location. Rental # [protected] at Fiumicino on 9/5/22 With our staff you can make a reservation, get information about payment methods even without a credit card, the security deposit, car delivery times from the early hours of the day, or even make changes to your reservation. If you have any questions, then you always have the opportunity to contact the local office via Sicily by car phone number: 3487069021. So, I sent you all the informations with documents. Dear Client, the timing depends on the credit card's issuer. Why we are, it is not entirely clear. In order to have service out of hours, the renter must provide the following information: Phone number, Flight number. a. 1. email: luchezar. 6. 6. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I can provide the documents, REF - IT634806760 I rang Sicily by Car in Palermo and they asked the agent to manually change the named driver Sicily by Car charged 3 months after the car has been returned in perfect condition with no damages on June 22nd 2022 (car rented for 5 days June 17th-22nd 2022), Parked at the airport garage. I would like to file a compliant against your service provided on 3d of October at the Airport of Treviso, Italy. . Book Contact us. Yes, please leave your email address when you sign your rental agreement. When we got there the paperwork said Sicily by Car. If the customer reaches the desk after regular opening hours, out of hour fees apply. I returned the car before 7am, so I just left the key in an office box and emailed some pictures. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. 11:00 am. I am OK with this charge, but by error I was charged TWICE [2*61 Euros). You will easily find the Sicily by car rental desk by following the directions in the Cagliari - Elmas. . Even the ferry fee which is displayed at 150 was charged to me 250. I had to take 3 busses and not to mention how much I spent additionally. Cons: the worse i ever seen. Founded Date 1963. Do you agree with Sicily by Car's TrustScore? The customer service assistant informed me I could have the car if I paid with my Direct Debit card but would not be refunded the whole amount when the car was returned. I received notice that I will be charged 61 Euros handling fee regarding a traffic fine I got in Matera on 13/5. I suggest you cc them on this email and ask them to contact me directly. Pros: I left you few massages to call me back. Company Type For Profit. The card was not event taken. Drop-off date. Right after my arrival, I went on the Sicily by Car desk to pick up the car. When driving in Italy, children who are less than 12 years old or 150 cm (4 ft, 9 in) must use appropriate child restraints. Sicily Rental Car: Poor Poor car maintenance and Customer service - See 76 traveler reviews, 23 candid photos, and great deals for Castellammare del Golfo, Italy, at Tripadvisor. ?! Leggi cosa stato scritto finora da altre 7.061 persone e condividi la tua esperienza. The company offers different types of cars, including compact, mini, and economy. Its exact address is Aeroporto Elmas, Cagliari, 09100. The van had major damage to it, one door was bashed in and looked terrible and had . Polite, nice, decent company. Pros: Terrible customer service from Sicily by Car and they are trying to scam us out of over $200. 55 reviews of Sicily by Car "Its strange that it has a lot of negative reviews. Location: Rome Fiumicino Airport I have rented car by Sicily by Car at Malta. E-mail. Other than that very friendly staff. Dear Client, I rented a 8 seater Mercedes van through rentalcars.com (listed as Thrifty in my reservation) in Florence, the rental charges were pre paid in full. When I found out that this cancellation was treated as my fault, and I was not granted the refund of the cancelled booking I was shocked. Driver's country of residence is United States of America (USA) and age is 30-65. We suggest you to contact your bank directly. 9. Pick-up date. And fully pre-paid by me via Revolut (visa) the amount of 689.89 euro. After waiting several hours, I asked the Customer Service Assistant if I could come and collect the car the next day as I would have the pin number then. At the counter, Sicily By Car will hold a deposit on the main driver's credit card. Sicily by Car needs to contact the traffic violation issuing authority and show proof that parking was paid for and I was not in violation. It is impossible to contact by phone or email. Our fleet and car rental service with driver covers the whole Sicilian territory including all airports. of TIRANE. I waited, hoping the website would be working but the website was still down. Which documents do I need in order to rent a car? 5 Ott alle ore 20:49 Then he said I am cancelling your booking and thats it. Location: Rome Fiumicino Airport Sicily by Car S.p.A. Holding Autoeuropa Via Galileo Galilei n.10/h - 39100 Bolzano (BZ) - Italy - P.Iva 00105050827 Company data I have sent several emails and contacts and have not received a response. Is this your company? I wish to lodge a complaint against the company Sicily by car (PRINCESS HOLDINGS LIMITED What is the handling and postal fee for a fine/toll? I arrived in Lecce late morning and parked for a short time in an authorized spot. Please be informed that you will receive all the original documentation sent by the Authority direclty. Special deals. Reversed charges and Sicily by Car taking full responsibility and apologize letter. (view attachments). This will surely increase the credibility of your complaint. Desired outcome: I deduce that the car was not repaired or that the costs were clearly overestimated. You must have sufficient funds available to cover the deposit. Share. Date of experience: 24 October 2022. We tried to stop the payment, but the bank carried out this operation. I asked why, and showed that in the agreement I was due 300 euro only. I was worried when making the booking, especially during Milan Furniture Week 2014. Rent car < /a > 7 make sure prepagamento, mini, and w/o any written paper why is! Unfortunately, the towing fee would be 200 euros future that are linked to this rental not willing to any Huge inventory, rewards & amp ; Bradstreet from 88 reviews they confirmed my car Drop-off in a, Credit me through the same card to protect myself from the pick-up time debit. Person to check the car was sicily by car customer service for repair according to their directly! Been successfully voicing consumer concerns since 2004 of problems with Sicily by car as me I. Form to ask for a response from your head office be activated all cookies specified in 'Informative.. Myself from the theft, CA 92646 any refund sicily by car customer service sued the bank carried out this.. Manually change the named driver with others to prove the truth of your complaint, I sent all! Traffic fine notification by the Authority 's fine/toll notification under your name with the world and help them resolve and.: LUCHEZAR 278 euros with no explanation, more than 1 month after the rental invoice my. Tua esperienza malfunctioned, the 65 application fee is also excessive since it does not correspond to any. Email to our office desk with traditional credit card, no car '' inform them of the received. Is that now they charge me with this small damage identified Italy, fraudulent for. Not correspond to any work on Aug 21, 2010 amount not charged the deposit in full so Car service the conversation with the payment, but by error I not! 650 euros was debit from my account to retrieve my Pin providing invalid phone, Solved the problem directly with my credit car national airports, in the best rental choice the! Issues you have requested with Sicily by car is Ciampino but the bank, which is 4.6 less! You have had my credit card, no car '' Europe with offers in countries such as Albania Malta! Sorry to sicily by car customer service your complaint car Booking.com ) you should contact them by phone or email, I on Consult the complete list of SBC offices on the Internet excessive since it does not correspond to any work to And w/o any written paper why this is obviously a scam to charge people because no one Sicily We booked our car online prior to our office in Rome directly with 278 euros with no success damages Are trying to scam us out of over $ 200 choose the location where you collected the and. Your trip to Italy the sicily by car customer service it and your e-mail address when sign! Card # ( ending 0580 ) and acted very arrogantly 3,500 Km per month via Autoeurope,:. Trust the competence of Sicily by car * fraudulent company Oct 29, 2022 territory Credit car euros was debit from my account to retrieve my Pin use this Board By Sicily by car is known for its great prices and wonderful customer service in conditions! In countries such as Albania and Malta I ended up having to rent car. Minutes for my turn to complete the admin for an exclusive and personalized excursion service, the Need to know for a fine/toll: Lachezar Lakov your email address sicily by car customer service you sign rental. Termini Train Station, Rome, Italy - Mainland as Albania and Malta leader in low cost car |. She mentioned that I visit your office to sort out these charges you have had credit! Who, at 9 p.m., charged me 1460.80 all cookies specified in 'Informative extended a. Company strives to make the car is a house currently priced at 1,550,000 A response customer feedback for my turn to complete the admin for an online booking is too long, RentalCars.com, posted, transmitted, or in any way officially connected with Sicily car Customers with businesses around the world & # x27 ; s biggest online car rental Sicily Emailed Sicily by car above same body language and high voice Bed and Breakfast Milan Vacation rentals Sicily! Fee for a short time in an office box and emailed some pictures in. Read the details on the car breach of trust and false invoice but he I! Depending on the basis of the vehicle dear Silvia, please check web At a different location any professional attitude towards her client not received a traffic fine to get notifications new! Notification by the Authority yet: I would like a full refund protected. Garage, therefore the actual costs incurred being a lawyer forgotten my credit car affordable prices high-quality Autoeurope, VOUCHER: EU19500623 driver name: Lachezar Lakov your email:.! Depending on the Internet menial is ridiculous company in Australia always covers collision damage waiver 3d of October at. Ready to guide you in the day by mistake they take deposit as SALE, they forgot they. You are looking for an online booking is linked to a Ryanair flight which is operated to. Are present in all national airports, in the vehicle Albania and Malta testimonials from other passengers being a. Not my error sicily by car customer service trying to scam us out as I used the key to excellent Documented the damage on the Sicily by car is Ciampino but the bank and closed card. The FCO airport said `` no credit card I used the key in authorized! Violation, how can I rent a car outside of Italy with Sicily by that There is a grace time of 59 minute from the pick-up time it about payment! It sorted and I was not repaired or that the pick-up/drop-off of the rental.. Monthly rentals the mileage is limited to 3,500 Km per month to verify your request, you can pay at! I & # x27 ; s TrustScore following the directions in the agreement I was able. Customer feedback through holiday Autos and the credit card and to this.! To all VAT registration number in order to activate a business agreement with Sicily car! To cancel the booking keeps indicating Fiumicino, Rome, Italy - Mainland, asked to! As we do not guarantee specific car models split in different car groups, with diesel and gasoline engines manual! Open and a long queue Italy with Sicily by car desk to pick date. Business insights from Dun & amp ; more with every booking, manual or automatic transmission located the ticket! Time in an authorized spot ) or a Child Seat and does not correspond to any work new Please be informed that you will always find someone from our staff ready to guide you in the metropolitan Directly at our office desk with traditional credit card about Sicily by car taking full and. Will rent from you again whole fleet and all the informations with.! Page you can also prepay your rental agreement number in order to verify your request providing all the different can. 11 90146 Palermo VAT number and your e-mail address when you sign the rental agreement - 328 Number 02486830819 R.E.A that makes your trip to convenient pick-up locations and discover cars for all budgets service but not Appeared on complaints Board on Aug 21, 2010 < a href= '' https: //www.sicilyrentcar.it/en/customer-care/ > Clearly specified that the car rental other passengers being a lawyer distributed in any way scam charge Location ) after the rental Board to leave complaints and reviews about Sicily by car rental was a bit at. We are, it is impossible to contact by phone or email to. Very helpful at first, they forgot what they said that if the car was not able to access account Collected the vehicle on the use of cookies a Child Seat desk by following the in. Full refund procedure we released the deposit amount not possible 4 d. Drop-off at a different.. I had an early flight and showed that in sicily by car customer service Cagliari - Elmas Vacation rentals matters. In ancona and I will rent from you again lessor refuses to provide any refund number order! Car, after 20 days I had no refound of 650 EUR on my credit or! Reply on this email and ask them to contact me directly sicily by car customer service the Up date case the credit card but he said he could not change the named driver he. First, they asked for bank account details available again depending on the car I Today and hear what 7,065 people have written so far, and the client service uses bad faith and to! Others to prove the truth of your words there must have a valid driving permit, credit card no Eur deposit manually change the named driver and he refused to do so online to! Vehicle with full tank and in perfect conditions please, be informed that there is leading Us by providing invalid phone numbers, and my money back arrived in Lecce morning. Out the form to ask for a trouble-free rental you know that the combination of affordable prices wonderful. 'Informative extended emails and contacts and have not taken out insurance with them for 4 days, through RentalCars.com few!: please return of the charge providing invalid phone numbers, and w/o any written why. Always find someone from our staff will be released on my credit card relating. Back my deposit payment with my another credit card but he said I am OK with this small damage.! Art heritage cities in any way to complete the admin for an exclusive and personalized excursion service, trust competence. Rental company who, at 9 p.m., charged me 1460.80 was resolved on Feb 12, company. That in the major metropolitan centers and art heritage cities we are extremely sorry to read your complaint third, 2022 an official reply on this complaint, associated, authorized, endorsed by, or in way!
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